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Retail Industry: What Talents Are They Looking For?

Author

NSE
04/06/2024

Our daily activities consume various goods and services. From your local corner store to online marketplaces, a wide range of products are sold for personal and commercial use. This could be your daily groceries, clothes you browse online or the food you ordered. 

As technology advances and consumer preferences rapidly change, the industry has become more diverse and dynamic. Retailers come in various forms, each catering to different segments of the market:

  1. Department stores: These are large stores offering a wide range of products across different categories, such as clothing, electronics and home goods. 
  2. Speciality stores: These are retailers focusing on specific product categories or niches, such as electronics, clothing (H&M), or sports equipment.
  3. Groceries stores: These are stores specialising in food and household items, including fresh produce, packaged goods, and cleaning supplies.
  4. Convenience stores: These are small stores offering a limited range of everyday items, often open for extended hours.
  5. Discount stores: These are retailers selling products at lower prices, often by purchasing in bulk and offering less customer service.
  6. Online retailers: These are e-commerce platforms that operate exclusively online, providing a wide range of products with the convenience of home delivery.

The retail industry recruits a diverse range of talents covering their client-facing and back-office roles. This typically includes sales, customer service representation, management, marketing, merchandising, software engineering, finance and management. Each of these talents contributes to different aspects of the business. Stay tuned for our next article if you are keen to learn about early careers opportunities within the industry!